Frequently asked questions

Every plan starts with a free trial (30 days by default). You can use every feature of your plan and no payment details are needed to start.

No. It runs in any modern browser on Windows, Mac, Android or iPhone. Updates are automatic.

Yes. Every screen adapts to phones and tablets. Housekeepers update rooms from their phone and managers check reports on the go.

Yes. The Restaurant Only plan includes the POS, kitchen, tables, menu and reports without the hotel modules.

Pay online by card, UPI, net banking or wallet through our secure payment partner, or by bank transfer. Your subscription is extended as soon as the payment is confirmed.

We remind you by email 7, 3 and 1 days before. After the end date there is a grace period. If it is still not renewed, the account is paused; nothing is deleted, and renewing restores access immediately.

Yes, upgrade or downgrade at any time from Subscription inside the app. The new plan starts when the payment is confirmed.

No setup fee and no long contract. Pay monthly or save with yearly billing.

Each company is isolated, access is permission based, two-factor sign-in is available, secrets are encrypted and every change is audited. See our Security page for details.

Yes. Import rooms, room types, guests and more from a spreadsheet, and our team can help you do it.